Build the smallest usable route around one real point of friction.
Point of friction:
Desired outcome:
Trigger:
Accountable owner:
Authority boundary:
Contributors:
Visible route:
Required information:
Canonical place for current state and next action:
Definition of complete:
Exception path:
Primary signal:
Review rhythm:
Old route to remove:
The first version should solve one real problem, be simple enough to use on live work, create enough visibility to learn and remain flexible as the business changes.
Related: LEOS Method · Universal Handoff Card · Adoption Checklist